By Paul Kelly
April 29th, 2025 7 min read
IT Automation
Simplify IT automation.
Amplify your team.
N‑central eliminates tedious tasks and frees your organization to achieve bigger goals.
N‑central handles busywork so
you can focus on impactful work
Tame application sprawl
Tame application sprawl
Patch and upgrade hundreds of applications and software install or uninstall policies.
Zero-touch resolutions
Zero-touch resolutions
Trigger automated remediation of issues with zero touch, while PSA integration closes tickets.
Automation for everyone
Automation for everyone
Any skill level can use drag-and-drop logic to design workflows, simplify tasks and save time.
Optimize operations and
lead with confidence
Enforce consistency
Enforce consistency
Automate monitoring, endpoint configuration, and security for new and existing devices.
Planned and event-based actions
Planned and event-based actions
Set schedules or event triggers to take action and create trusted, predictable outcomes.
Unified automation solutions
Unified automation solutions
Leverage our AI-driven developer portal with 700+ pre-built scripts to get more out of what you have.
N‑central turns the resources you have
into the results you want
Multiply your IT Impact
Optimize IT operations by automating routine tasks, enabling your team to focus on strategic initiatives and skill development. Reduce application sprawl with patching, upgrades, and software policies, while achieving hands-free issue resolution through zero-touch remediation and seamless PSA ticket closure.
Continuous posture management
Ensure consistent, secure device management by automating monitoring, endpoint configurations, and security settings. Reduce risk and stay compliant with scheduled and event-driven triggers, creating predictable outcomes, driving operational efficiency, and enhancing cyber-resilience.
Extend and Innovate
Unlock new efficiencies and capabilities using our AI-powered Developer Portal, REST APIs, and product integrations to extend your technology stack. Empower your team to automate workflows, integrate key systems, and do more with what you have—driving productivity and business growth without adding complexity.
N‑central’s AI-powered Developer Portal
Search our interactive database for 100s of automation recipes, pull helpful documentation, or use the built-in AI to create something totally new.
Join the growing open community of innovators
- Save hours of valuable time connecting your stack
- Leverage the power of our open ecosystem
- Be a part of a global, like-minded network of developers
Turn everyday time-sucks into
set-and-forget process
N‑central provides the tools needed to streamline IT operations
and deliver more impressive outcomes.
Drive Consist Software Management
- Automated patch deployment and management
- Automated 3rd party patching of over 100 products
- Automated application deployment and management
Accelerate device discovery and monitoring
- Automated network and device discovery
- Automated deployment of monitoring by OS
- Automated deployment of monitoring by applications
- Automated deployment by device classification
Create intelligent IT operations
- Automated self-healing and remediation based on thresholds
- Scheduled tasks
- Multi step automation logic
- Pre-built script repository with over 700 scripts
- Custom script repositories
Connect your stack with AI-powered tools
- Gen AI script guidance
- No code, drag and drop automation manager
- AI-powered Developer Portal for REST API’s and more
Fortify security operations
- Automated EDR security deployment
- Automated threat detection and remediation
N‑central partner SPINEN leverages automation to stay ahead.
The automation is what made my mind spin. N‑able’s automation was leaps and bounds beyond.
Our Latest Recognition
Frequently asked questions
What is RMM Scripting?
What is RMM Scripting?
RMM scripting allows a remote monitoring and management (RMM) platform to store, manage, and run scripts to manage routine or tedious tasks.
RMM scripting capabilities should allow IT professionals to view and store scripts that they have already created. This lets them both manage their repository and double check the script’s functionality to ensure accuracy. An advanced RMM platform should also include a repository that is provided and maintained by the RMM vendor.
How is scripting used in an RMM platform?
How is scripting used in an RMM platform?
There are several key areas where RMM scripting falls directly in line with the automating of your managed service or managed service offering:
- Running scripts on demand for single or multiple devices
- Scheduling scripts to run across one or many devices
- Running scripts based on triggers or alerts from the RMM
Scripts can also be part of templates and policies that get applied to devices that meet specific criteria.
What is RMM automation?
What is RMM automation?
RMM automation includes both out-of-the-box and custom automations. Out-of-the-box automation refers to features and capabilities of a cloud or on-premises RMM. These can include multi-tenancy—the ability to filter and create groups to which monitoring or policies can be applied. It can also mean deployment and configuration of functionality such as patch automation and management tasks, although RMM platform users typically would not consider this automation, but rather basic features of centralized management.
Custom RMM automations, on the other hand, are considered a feature of an RMM solution, with templates, filters, and rules that allow multiple steps to be configured automatically. For example, creating a rule to scan devices for an attribute, which then applies a set of policies and configurations, which in turn apply monitoring and alert triggers that automatically run scripts that help to resolve the alert. These RMM automations run automatically when a new device is added with no additional user effort to deploy them.
What is the difference between scripting and automation?
What is the difference between scripting and automation?
Scripting and RMM scripting provide a means to deploy specific code, either on demand, or on schedule. The code for these scripts can be sourced for multiple locations. Although these scripts can be deployed automatically based on criteria, deployment is accomplished via automation.
Automation is the ability to take multiple actions based on criteria that may or may not include the running or deployment of scripts. Automation allows users to set rules, filters, and criteria that are used to deploy configurations, policies, and settings, and to take actions automatically.
How does RMM automation impact an MSP?
How does RMM automation impact an MSP?
Managed services providers (MSPs) use RMM automation to help extend the capabilities, efficiency, and productivity of their employees while delivering service offerings to their clients.
- Automation extends the capabilities of MSP technicians by giving them the ability to automatically act on alerts to resolve problems faster than they could manually. This provides a better experience for their clients at a fraction of the cost of manual intervention.
- Using automation, MSPs can deliver maintenance that is prescribed in their service offering across more clients and more devices than could be maintained in a single day manually. This lets them service more clients with the same resources.
- RMM automation helps maximize employee productivity by including the tools and features to enable automations that enforce standardized processes and procedures. Standardization through automation allows MSPs to scale and grow their business rapidly.
How do you develop MSP Scripts?
How do you develop MSP Scripts?
Historically, MSP scripts were the collection of scripted tasks that individual technicians had created and shared among team members. However, as more applications support low-level commands and the availability of scripts out in the market increases, much script usage today is “on demand.” –that is, MSPs seek out scripts that can solve their immediate problems if they don’t have the in-house staff and resources to create their own.
MSPs also look to RMM scripting to provide repositories as described above. These scripts can either be used directly or as the base code which is then customized.
Where can I find MSP scripts?
Where can I find MSP scripts?
MSP scripts can be found fairly easily on common sites like Git, Stack Overflow, and Reddit. However, it is important that you review any script for quality and applicability, understanding exactly what it does and how, prior to deploying it in any network. Often MSPs can find public scripts available from RMM and MSP technology vendors that are specific to their areas of focus. Additionally, there is often sharing within MSP communities, as well as conversation topics centered on scripting and automation that can provide good guidance.
How should I get started with managed services automation?
How should I get started with managed services automation?
Automation is really just the use of technology to facilitate a business process. So, the first thing you need is a strong understanding of the business process you want to automate, why you want to automate it, and your goal or desired outcome.
Not all processes should be completely automated—so, next, you must decide how much or what parts of the process to automate. To accomplish this, it is important to measure the process and its parts to determine where automation will deliver the biggest impact.
Finally, it is important that your employees feel comfortable kicking off an automations project. Automation isn’t designed to reduce staff. Its primary goal is to help eliminate mundane tasks, provide more time for your team to focus on fun, exciting, and more critical work as well as redeploy resources to add more clients and grow.
