Remote Desktop and Server Support
Remote Support Manager is an indispensable tool that delivers advanced remote management features to MSPs for true remote desktop and server support.
From within N-central, launch the built-in Remote Support Manager tool to gain access to more than 45 distinct capabilities to control, manage and gather information from remote computers.
Chat and file transfer
- Ease troubleshooting using chat to communicate with the user. Quickly and securely transfer files from your machine to the customer device
Remote Registry Configuration
- Reduce the complexity of managing PCs by defining standard registry settings
Remote reboot
- Easily restart remote machines using a Ctrl-Alt-Del key sequence
No end user interruption
- All interactions with a customer machine occur in the background without the user being interrupted or even aware of what is being done
Simple one-click access
- Remote support functionality is easily launched in N-central with the click of a button
Embedded in N-central
- Remote Support Manager is invoked from within N-central when troubleshooting or proactively managing a PC or Server
You can launch Remote Support Manager
right from N-central
Automated Deployment
- You can automatically deploy Remote Support Manager to devices through the N-central Windows probe or agent
No User Interruption
- All changes and interactions can occur in the background without the user being interrupted or even aware of what is being done
Remote Control and Chat Mode
- Technicians can also remotely control users' PCs and chat with them
Whitepapers
