N-able Announces Release of N-central® 3.0
Recently nominated as Best New Software at CMP XChange 2003
Ottawa, Canada — October 8, 2003 — N-able Technologies™, a leading provider of management software designed specifically for outsourcing and managed services, today announced the much anticipated release of version 3.0 of its N-central network monitoring software.
N-central is the leading network monitoring software used by solution providers across North America and the United Kingdom to evolve IT service arrangements from reactive to proactive. N-central is a Linux-based application that provides 24×7 remote management with IT service support provided through proactive status, notification, escalation, and performance reporting for capacity planning and predictive analysis from a central Web-based console. Version 3.0 increases N-central's breadth and depth as a leading multi-client network monitoring solution. Some of the new features include:
- New user interface
- Auto-discovery
- Generic SNMP monitoring
- Generic log monitoring
- Network traffic monitoring
- Enhanced notifications
- Enhanced reporting
- ODBC connection
"The release of N-central version 3.0 sets a new standard for network and systems management software for the channel, incorporating key elements of management protocols such as SNMP, while leveraging Internet technologies to create a powerful and customizable solution specifically designed for solution providers," stated Mark Scott, President and CEO of N-able. "We had a very successful beta program with the participation of 55 of our 200 partners ensuring that version 3.0 will be a quality, market-driven solution."
"The solution providers review many products at our events. The Best New Software category recognizes N-central version 3.0 as a market leading solution," said Nancy Hammervik, Managing Director of XChange. " The XChange Excellence awards are voted on solely by the attending solution providers, so this is a true measure of market acceptance of N-central by the channel."
Enabling managed service revenues, while reducing costs
N-central version 3.0 further extends N-able's product strategy of providing users easy customization capabilities within the system. Features such as generic log, generic SNMP, and ODBC allow for the rapid development of new services within the N-central solution. This new paradigm for service delivery within N-central allows N-able to separate new services, reports, and features from a typical product development cycle. This helps solution providers customize their managed services to address the needs of their customers. In addition, N-able partners can provide vertical market offerings that capture new managed service areas with industry-specific regulatory requirements such as health care (Health Insurance Portability and Accountability Act) and financial services (Gramm-Leach-Bliley Act).
"inhouseIT partnered with N-able in December 2002 in order to offer our customers more proactive IT support through N-central," stated David Bryden of inhouseIT of Newport Beach, California. "We have been very pleased with our partnership thus far and are very excited to roll-out version 3.0 to our current install base of 43 customers."
"Our product strategy is focused on enabling our partners to deliver more (and new) lines of managed service revenues, rather than reselling a box," added Scott. "Our focus is providing our partners the ability to deliver outsourcing and managed services more remotely, proactively and profitably to their small and medium sized business customers."
For more information about N-central version 3.0, please visit the solutions section of N-able's Web site at www.n-able.com.
About N-able Technologies
N-able Technologies™ is a leading provider of service management software that manages information technology and security services from a business perspective. Our product line delivers availability, performance reporting, security event and business service management to multiple customers or locations through a central Web console. N-able's product line is distributed through a global partner network of system integrators, outsourcers and value-added resellers evolving IT services from reactive to proactive to managed.
Press Contact:
Bill Stewart
VP Marketing
N-able Technologies
1-877-655-4689 ext. 272
bstewart@n-able.com
www.n-able.com
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