N-able Technologies Delivers Exceptional User Experience with New Remote Desktop and Server Management Capabilities
Industry Leader Takes Real-Time Remote Support and Environment Server Management Software to New Level; Significantly Enhances Partners' Managed Services Capabilities while Driving Down Costs and Maximizing Productivity
Ottawa, Canada — March 12, 2007 — N-able Technologies®, the preferred supplier of managed services software and business transformation services for resellers servicing small- and medium-sized businesses (SMBs), today announced the introduction of two breakthrough remote desktop and server management products — Remote Support Manager™ and Remote Environment Manager™.
Available May 1, these new performance-rich software products will dramatically enhance the ability of managed service providers (MSPs) to deliver cost-effective remote support and remote environment management as primary services within their managed solutions portfolio. Remote Support Manager and Remote Environment Manager are optional components of N-central®, the industry-leading remote monitoring and management platform from N-able.
Competitively priced, N-able's remote management products offer advanced features and functionality:
- Remote Support Manager — With more than 45 distinct control and monitoring features, this offering integrates seamlessly with N-central and enables MSPs to deliver true remote PC and server support to any Windows PC or server without interrupting the user. It also provides detailed, real-time performance and capacity status.
- Remote Environment Manager — Using a patented validation engine and sophisticated configuration profiles, this powerful and unique desktop management tool includes Remote Support Manager and provides MSPs with the ability to create, manage and enforce standardized environments for all Windows PCs at a customer site — without the need for scripting. It also allows MSPs to control and prevent access to USB and peripheral storage devices attached to the desktop. Further, MSPs can proactively and securely manage every aspect of a user's desktop from one central location.
"Having the ability to deliver remote desktop and server management is a must for those MSP partners who are looking to grow their business, increase their profitability and avoid commoditization," says Gavin Garbutt, president & CEO, N-able Technologies. "By incorporating this critical remote environment management and remote support management technology into N-able's N-central platform, we are providing our MSP partners with an exceptional user experience and enabling them to deliver superior customer service and add more value and support to their service offerings."
To ensure success, N-able pre-launched the new Remote Environment Manager and Remote Support Manager software with several of its progressive MSP partners including SymQuest, AllConnected and Connecting Point.
"We knew that in order to really differentiate ourselves and drive more value than our competitor, we needed a way to extend our remote managed services across the network and into the desktop," says Larry Sudbay, president & CEO, Symquest, an established N-able partner. "Now, with N-able's new remote management offerings we can better protect and service our clients' networks while saving time and money."
"Having the ability to roll out customized and standard operating environments and easily enforce policies down to the desktop will ultimately improve the security, performance and manageability of our clients' IT investments — and will certainly be a big win for us and our clients," says Alan McDonald, president & founder, AllConnected, a longtime N-able partner. "We're excited about the possibilities and are eager to implement Remote Environment Manager and Remote Support Manager so as to more effectively deliver a well-managed network."
For more information about Remote Environment Manager and Remote Support Manager, contact N-able at 877-655-4689. Existing N-able partners can purchase Remote Environment Manager and Remote Support Manager by calling their N-able sales representative.
About N-able Technologies
N-able Technologies is the preferred global supplier of remote monitoring and management technology and business transformation services for managed service providers. N-able's proven platforms offer the right combination of technology, people and processes, which help IT service providers to deliver highly profitable managed services to small- and medium-sized businesses.
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